Returns & Exchanges
At Peloton Apparel, we want you to feel confident in every stride and spin, which is why we offer a 30-day return policy on all unworn gear with original tags attached. If your performance apparel doesn't meet your expectations, we make the exchange and return process seamless so you can get back to your workout.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided through the portal and securely pack your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment and notify you once it reaches our warehouse.
Receive Your Refund
Once our team inspects the returned gear, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing